Is it safe to use my credit card?

All precaution is taken to ensure your transaction is secure. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer).

Where do you ship to?

At this point in time, we only ship our products to the United States and the members belonging to the United Kingdom.

Do I need a prescription?

Yes, like your local pharmacy, RXPAD Pharmacy requires a valid prescription written by a licensed physician. When ordering from us, please fax us a copy of your prescription to our toll free fax 1-866-847-2093 . All prescription medications are clearly marked by RX. Over the counter products do not require a prescription and are indicated by OTC.

Who can purchase the products?

All products purchased must be administered by a trained and qualified professional.

Will you beat a competitor’s price?

Yes, RXPAD Pharmacy will not be undersold. Please contact us at 866-544-8208 and provide us with the information.

How long will my order take to process?

The delivery time is typically 5 to 15 business days. Orders for non-prescription items are typically shipped within 24 business hours and orders for prescription items are typically shipped within 48 business hours of receipt of the complete order information.

What can slow down the process of my order?

If your account information is inaccurate or incomplete, this can slow down the order process. Ensure your enter your account information accurately and that all fields are completed when filling in the on-line form. Failure to send a prescription for any items you have ordered that requires a prescription will delay it. Remember to promptly send us your prescription when ordering prescription items.

If I do not see my medication on your price list, does that mean you do not carry it?

We carry a much broader selection of prescription medications than those listed. If you don’t see the drug you are looking for, please call us at 1-866-544-8208.